Microsoft

Microsoft Surface Duo review: Is this the new normal?

Microsoft Surface Duo $1,399 View Product The Good Gorgeous design • Super lightweight and thin • Flexible and sturdy hinge • Compose / tent / book postures add versatility The Bad Buggy • Lack of a front-facing notification panel • Lack of water resistance • Steep navigation learning curve • Hard to control one-handed The…

Microsoft Surface Duo
$1,399

View Product

The Good

Gorgeous design • Super lightweight and thin • Flexible and sturdy hinge • Compose / tent / book postures add versatility

The Bad

Buggy • Lack of a front-facing notification panel • Lack of water resistance • Steep navigation learning curve • Hard to control one-handed

The Bottom Line

The Surface Duo is a right step in a different direction for Microsoft’s mobile efforts. This dual-screen Android device is far from perfect, but it’s a great starting point for what is surely to come.

⚡ Mashable Score 4.0

😎 Cool Factor 5.0

📘Learning Curve 1.5

💪Performance 3.5

💵Bang for the Buck 4.0

The Surface Duo is an odd duck.

I’m not drinking the Microsoft marketing Kool-Aid when I say this, but this thing doesn’t feel like a phone, although it runs Android. It’s not even an effective tablet, thanks to that screen-swallowing metal hinge. No, this “thing” is more like a laptop with two connected, touchscreen monitors — except it’s not a sufficient laptop replacement. So what is it then?

It’s important to preface this review by scrubbing your brain of any “mobile phone” associations because, aside from the fact that you hold the Duo in your hands, the comparisons are not entirely appropriate. This is not an apples-to-apples situation; it’s more like apples-to-durian fruit. In my short time with the device, I’ve come to realize that it does rightly occupy its own space within the larger foldables category without actually being one of those full-fledged foldables. Its dual 5.6-inch 1800×1350 AMOLED screens open in a book-like manner to form a bisected 8.1-inch display, making the Duo an outlier — while its “cousins,” Samsung’s Galaxy Z Flip and Z Fold 2, embrace single bendable displays. 

There’s one other inescapable thing about the Duo you’ll come to realize within your first few hours with it: a steep learning curve. You won’t use the Duo like you use your current phone, though you will try. Instead, the Duo will teach you how it wants to be used through trial and frustrating errors, most of which are navigation-based. But as with all new things, it’ll eventually become familiar and you’ll settle into a rhythm with it.

The question is whether it’s worth the hassle.

A premium feel to match the price

It's a book. It's a phone. It's a ... Surface Duo.

It’s a book. It’s a phone. It’s a … Surface Duo.

Image: zlata ivleva / mashable

Starting at $1,400, the Surface Duo is far from impulse-buy territory, but it’s also more affordably priced than something like the bank-breaking, $2,000 Galaxy Z Fold 2. Its Android core and related suite of pre-installed Google apps, including Gmail, Maps, and more, help to lower the risk/novelty factor some, allowing curious early adopters to dabble in Microsoft’s new Android-pond without ditching the mobile ecosystem their virtual lives have come to depend upon. 

But that doesn’t mean Microsoft has ceded the show entirely to Google. The company’s left its imprint on the Duo, packing it with all of the Office apps you expect (i.e., Outlook, OneDrive, OneNote, Teams, OneDrive), plus others like Skype, LinkedIn, and Edge.

For the price, Microsoft is giving users 128GB of storage — upgradeable to 256GB for an additional cost — paired with 6GB of RAM, a Snapdragon 855 CPU, and a 3,577mAh battery that never once posed a problem throughout my time testing the device. (In fact, I hardly worried about battery life at all since it lasted over 10 hours on a single charge with heavy use. Normal use gets you more than a day.) 

All of this is housed inside of an elegantly thin and lightweight device that weighs just a little more than half a pound and measures just under 5mm when unfolded. This emphasis on a featherweight build means the Duo is truly portable — you can slide it easily into your pants pocket or toss it in a bag without weighing down your shoulder. But the Duo’s slight profile also works against it to a degree. By emphasizing thinness, the product team behind the Duo also sacrificed some much-needed convenience in the form of a front-facing notification panel.

This may seem like a minor design omission, but losing the ability to check notifications at a glance actually heightened my anxieties. I found myself reaching more often for the Duo, not because I wanted to play around with it, but because I was paranoid I’d missed an email or text. Microsoft has positioned this as the working professional’s device — you know, those multitasking A-types who have no problem emailing you after work hours, and are ready to respond to Slack pings while on the treadmill past 10pm on the weekend. And it’s done that group a disservice in this regard. 

Sure, you could argue that a connected smartwatch would alleviate this pain point (and it’s possible many of those overachieving A-types already use one), but that’s not included in the box. So that excuse doesn’t really factor in here.

The Surface Duo "hinges" on this sturdy fella.

The Surface Duo “hinges” on this sturdy fella.

Image: zlata ivleva / mashable

I’d assumed the Duo’s “peek” posture, which allows you to slightly open the device to glance at the time, would rectify this misstep. I was wrong. This mode only shows the current time — that is when you manage to open the device to the exact degree to trigger it — not the number of unread emails and texts, or whatever other notifications you rely on. If you really want to know what you’ve been missing out on, you have to fully open the Duo. It’s not ideal. And that’s just the way it is.

Its convenience shortcomings notwithstanding, the Duo is undeniably a thing of beauty. It’s a solid, premium piece of engineering, and for that Microsoft deserves credit. You’ll know this cost $1,400 because it feels like it cost $1,400 — it’s just sturdy. And you can tell the Duo belongs to the Surface family, too, because of the minimalist design at work. When closed, the only noticeable embellishment is the silvery Windows logo on its front. The rest is a sea of glacier white that’s broken only by its silent 360-degree metal hinge. 

Everything you need to physically control the Duo is placed along the right edge of the right display. Here is where you’ll find the reliable fingerprint sensor sandwiched between the volume rocker and power button above it, and the SIM card tray below. The USB-C port, which can be used for fast charging with the included 18W power supply or for connecting to a PC or laptop, lives on the bottom edge of the right display.

Assume the single-screen posture.

Assume the single-screen posture.

Image: zlata ivleva / mashable

As for its cameras, well… the Duo only has one. (I know — gasp, clutch your pearls, shake your head — whatever helps you process this departure from normalcy.) This lone 11-megapixel camera (f/2.0) sits above the right display and does double duty as your main and selfie cam, depending on the posture. Fold the left display back into single-screen mode with the right screen facing outwards, and you can shoot “rear” photos like you normally would with a regular smartphone. If you need to swap into selfie mode, just flip the Duo around and it should automatically adjust, lighting up the display you’re facing. This doesn’t always work seamlessly, however, and in those instances an onscreen prompt will instruct you to double-tap your desired display to “wake” it.

Your guide to ‘good’ postures

By now, you’ve surely come to realize that “posture” is just Microsoft’s fancy way of describing how you hold and fold the Duo. There are five of these modes to choose from — book, compose, single screen, tent, and peek — though I came to rely on just two. 

Compose

Compose mode works best for scrolling through social media or watching Twitch.

Compose mode works best for scrolling through social media or watching Twitch.

Image: zlata ivleva / mashable

Of the bunch, the most enticing and useful posture is compose — but not for the reasons Microsoft intended. This mode allows you to flip the Duo into a laptop-like orientation, freeing up the bottom display to function as a fullscreen keyboard, with the “compose” window (for emails or texts) up top.  

I managed to pleasantly while away a couple of hours with the Duo in this posture as I listened to Spotify on my Surface Earbuds and slowly thumb-typed out a journal entry. But the experience wasn’t without frustration. Due to the power button’s placement on the right side of the fingerprint sensor — a natural resting place for your right pinky finger when holding the Duo in the compose posture — I found that I kept accidentally triggering it and turning o

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Artificial intelligence technology behind ChatGPT was built in Iowa — with a lot of water

Share this Story : Artificial intelligence technology behind ChatGPT was built in Iowa – with a lot of water Copy Link Email Facebook X Reddit LinkedIn Tumblr Breadcrumb Trail LinksPMN WorldPMN NewsArtificial intelligence technology behind ChatGPT was built in Iowa – with a lot of waterAuthor of the article:The Associated PressMatt O’brien And Hannah FingerhutPublished

Artificial intelligence technology behind ChatGPT was built in Iowa – with a lot of water

Article content

DES MOINES, Iowa (AP) — The cost of building an artificial intelligence product like ChatGPT can be hard to measure.

But one thing Microsoft-backed OpenAI needed for its technology was plenty of water, pulled from the watershed of the Raccoon and Des Moines rivers in central Iowa to cool a powerful supercomputer as it helped teach its AI systems how to mimic human writing.

Article content

As they race to capitalize on a craze for generative AI, leading tech developers including Microsoft, OpenAI and Google have acknowledged that growing demand for their AI tools carries hefty costs, from expensive semiconductors to an increase in water consumption.

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But they’re often secretive about the specifics. Few people in Iowa knew about its status as a birthplace of OpenAI’s most advanced large language model, GPT-4, before a top Microsoft executive said in a speech it “was literally made next to cornfields west of Des Moines.”

Building a large language model requires analyzing patterns across a huge trove of human-written text. All of that computing takes a lot of electricity and generates a lot of heat. To keep it cool on hot days, data centers need to pump in water — often to a cooling tower outside its warehouse-sized buildings.

In its latest environmental report, Microsoft disclosed that its global water consumption spiked 34% from 2021 to 2022 (to nearly 1.7 billion gallons, or more than 2,500 Olympic-sized swimming pools), a sharp increase compared to previous years that outside researchers tie to its AI research.

“It’s fair to say the majority of the growth is due to AI,” including “its heavy investment in generative AI and partnership with OpenAI,” said Shaolei Ren, a researcher at the University of California, Riverside who has been trying to calculate the environmental impact of generative AI products such as ChatGPT.

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In a paper due to be published later this year, Ren’s team estimates ChatGPT gulps up 500 milliliters of water (close to what’s in a 16-ounce water bottle) every time you ask it a series of between 5 to 50 prompts or questions. The range varies depending on where its servers are located and the season. The estimate includes indirect water usage that the companies don’t measure — such as to cool power plants that supply the data centers with electricity.

“Most people are not aware of the resource usage underlying ChatGPT,” Ren said. “If you’re not aware of the resource usage, then there’s no way that we can help conserve the resources.”

Google reported a 20% growth in water use in the same period, which Ren also largely attributes to its AI work. Google’s spike wasn’t uniform — it was steady in Oregon where its water use has attracted public attention, while doubling outside Las Vegas. It was also thirsty in Iowa, drawing more potable water to its Council Bluffs data centers than anywhere else.

In response to questions from The Associated Press, Microsoft said in a statement this week that it is investing in research to measure AI’s energy and carbon footprint “while working on ways to make large systems more efficient, in both training and application.”

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Story continues below
Article content

“We will continue to monitor our emissions, accelerate progress while increasing our use of clean energy to power data centers, purchasing renewable energy, and other efforts to meet our sustainability goals of being carbon negative, water positive and zero waste by 2030,” the company’s statement said.

OpenAI echoed those comments in its own statement Friday, saying it’s giving “considerable thought” to the best use of computing power.

“We recognize training large models can be energy and water-intensive” and work to improve efficiencies, it said.

Microsoft made its first $1 billion investment in San Francisco-based OpenAI in 2019, more than two years before the startup introduced ChatGPT and sparked worldwide fascination with AI advancements. As part of the deal, the software giant would supply computing power needed to train the AI models.

To do at least some of that work, the two companies looked to West Des Moines, Iowa, a city of 68,000 people where Microsoft has been amassing data centers to power its cloud computing services for more than a decade. Its fourth and fifth data centers are due to open there later this year.

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Story continues below
Article content

“They’re building them as fast as they can,” said Steve Gaer, who was the city’s mayor when Microsoft came to town. Gaer said the company was attracted to the city’s commitment to building public infrastructure and contributed a “staggering” sum of money through tax payments that support that investment.

“But, you know, they were pretty secretive on what they’re doing out there,” he added.

Microsoft first said it was developing one of the world’s most powerful supercomputers for OpenAI in 2020, declining to reveal its location to AP at the time but describing it as a “single system” with more than 285,000 cores of conventional semiconductors, and 10,000 graphics processors — a kind of chip that’s become crucial to AI workloads.

Experts have said it can make sense to “pretrain” an AI model at a single location because of the large amounts of data that need to be transferred between computing cores.

It wasn’t until late May that Microsoft’s president, Brad Smith, disclosed that it had built its “advanced AI supercomputing data center” in Iowa, exclusively to enable OpenAI to train what has become its fourth-generation model, GPT-4. The model now powers premium versions of ChatGPT and some of Microsoft’s own products and has accelerated a debate about containing AI’s societal risks.

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Article content

“It was made by these extraordinary engineers in California, but it was really made in Iowa,” Smith said.

In some ways, West Des Moines is a relatively efficient place to train a powerful AI system, especially compared to Microsoft’s data centers in Arizona that consume far more water for the same computing demand.

“So if you are developing AI models within Microsoft, then you should schedule your training in Iowa instead of in Arizona,” Ren said. “In terms of training, there’s no difference. In terms of water consumption or energy consumption, there’s a big difference.”

For much of the year, Iowa’s weather is cool enough for Microsoft to use outside air to keep the supercomputer running properly and vent heat out of the building. Only when the temperature exceeds 29.3 degrees Celsius (about 85 degrees Fahrenheit) does it withdraw water, the company has said in a public disclosure.

That can still be a lot of water, especially in the summer. In July 2022, the month before OpenAI says it completed its training of GPT-4, Microsoft pumped in about 11.5 million gallons of water to its cluster of Iowa data centers, according to the West Des Moines Water Works. That amounted to about 6% of all the water used in the district, which also supplies drinking water to the city’s residents.

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In 2022, a document from the West Des Moines Water Works said it and the city government “will only consider future data center projects” from Microsoft if those projects can “demonstrate and implement technology to significantly reduce peak water usage from the current levels” to preserve the water supply for residential and other commercial needs.

Microsoft said Thursday it is working directly with the water works to address its feedback. In a written statement, the water works said the company has been a good partner and has been working with local officials to reduce its water footprint while still meeting its needs.

_-

O’Brien reported from Providence, Rhode Island.

__

The Associated Press and OpenAI have a licensing agreement that allows for part of AP’s text archives to be used to train the tech company’s large language model. AP receives an undisclosed fee for use of its content.

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Article content

DES MOINES, Iowa (AP) — The cost of building an artificial intelligence product like ChatGPT can be hard to measure.

But one thing Microsoft-backed OpenAI needed for its technology was plenty of water, pulled from the watershed of the Raccoon and Des Moines rivers in central Iowa to cool a powerful supercomputer as it helped teach its AI systems how to mimic human writing.

Article content

As they race to capitalize on a craze for generative AI, leading tech developers including Microsoft, OpenAI and Google have acknowledged that growing demand for their AI tools carries hefty costs, from expensive semiconductors to an increase in water consumption.

Advertisement 2
Story continues below
Article content

But they’re often secretive about the specifics. Few people in Iowa knew about its status as a birthplace of OpenAI’s most advanced large language model, GPT-4, before a top Microsoft executive said in a speech it “was literally made next to cornfields west of Des Moines.”

Building a large language model requires analyzing patterns across a huge trove of human-written text. All of that computing takes a lot of electricity and generates a lot of heat. To keep it cool on hot days, data centers need to pump in water — often to a cooling tower outside its warehouse-sized buildings.

In its latest environmental report, Microsoft disclosed that its global water consumption spiked 34% from 2021 to 2022 (to nearly 1.7 billion gallons, or more than 2,500 Olympic-sized swimming pools), a sharp increase compared to previous years that outside researchers tie to its AI research.

“It’s fair to say the majority of the growth is due to AI,” including “its heavy investment in generative AI and partnership with OpenAI,” said Shaolei Ren, a researcher at the University of California, Riverside who has been trying to calculate the environmental impact of generative AI products such as ChatGPT.

Advertisement 3
Story continues below
Article content

In a paper due to be published later this year, Ren’s team estimates ChatGPT gulps up 500 milliliters of water (close to what’s in a 16-ounce water bottle) every time you ask it a series of between 5 to 50 prompts or questions. The range varies depending on where its servers are located and the season. The estimate includes indirect water usage that the companies don’t measure — such as to cool power plants that supply the data centers with electricity.

“Most people are not aware of the resource usage underlying ChatGPT,” Ren said. “If you’re not aware of the resource usage, then there’s no way that we can help conserve the resources.”

Google reported a 20% growth in water use in the same period, which Ren also largely attributes to its AI work. Google’s spike wasn’t uniform — it was steady in Oregon where its water use has attracted public attention, while doubling outside Las Vegas. It was also thirsty in Iowa, drawing more potable water to its Council Bluffs data centers than anywhere else.

In response to questions from The Associated Press, Microsoft said in a statement this week that it is investing in research to measure AI’s energy and carbon footprint “while working on ways to make large systems more efficient, in both training and application.”

Advertisement 4
Story continues below
Article content

“We will continue to monitor our emissions, accelerate progress while increasing our use of clean energy to power data centers, purchasing renewable energy, and other efforts to meet our sustainability goals of being carbon negative, water positive and zero waste by 2030,” the company’s statement said.

OpenAI echoed those comments in its own statement Friday, saying it’s giving “considerable thought” to the best use of computing power.

“We recognize training large models can be energy and water-intensive” and work to improve efficiencies, it said.

Microsoft made its first $1 billion investment in San Francisco-based OpenAI in 2019, more than two years before the startup introduced ChatGPT and sparked worldwide fascination with AI advancements. As part of the deal, the software giant would supply computing power needed to train the AI models.

To do at least some of that work, the two companies looked to West Des Moines, Iowa, a city of 68,000 people where Microsoft has been amassing data centers to power its cloud computing services for more than a decade. Its fourth and fifth data centers are due to open there later this year.

Advertisement 5
Story continues below
Article content

“They’re building them as fast as they can,” said Steve Gaer, who was the city’s mayor when Microsoft came to town. Gaer said the company was attracted to the city’s commitment to building public infrastructure and contributed a “staggering” sum of money through tax payments that support that investment.

“But, you know, they were pretty secretive on what they’re doing out there,” he added.

Microsoft first said it was developing one of the world’s most powerful supercomputers for OpenAI in 2020, declining to reveal its location to AP at the time but describing it as a “single system” with more than 285,000 cores of conventional semiconductors, and 10,000 graphics processors — a kind of chip that’s become crucial to AI workloads.

Experts have said it can make sense to “pretrain” an AI model at a single location because of the large amounts of data that need to be transferred between computing cores.

It wasn’t until late May that Microsoft’s president, Brad Smith, disclosed that it had built its “advanced AI supercomputing data center” in Iowa, exclusively to enable OpenAI to train what has become its fourth-generation model, GPT-4. The model now powers premium versions of ChatGPT and some of Microsoft’s own products and has accelerated a debate about containing AI’s societal risks.

Advertisement 6
Story continues below
Article content

“It was made by these extraordinary engineers in California, but it was really made in Iowa,” Smith said.

In some ways, West Des Moines is a relatively efficient place to train a powerful AI system, especially compared to Microsoft’s data centers in Arizona that consume far more water for the same computing demand.

“So if you are developing AI models within Microsoft, then you should schedule your training in Iowa instead of in Arizona,” Ren said. “In terms of training, there’s no difference. In terms of water consumption or energy consumption, there’s a big difference.”

For much of the year, Iowa’s weather is cool enough for Microsoft to use outside air to keep the supercomputer running properly and vent heat out of the building. Only when the temperature exceeds 29.3 degrees Celsius (about 85 degrees Fahrenheit) does it withdraw water, the company has said in a public disclosure.

That can still be a lot of water, especially in the summer. In July 2022, the month before OpenAI says it completed its training of GPT-4, Microsoft pumped in about 11.5 million gallons of water to its cluster of Iowa data centers, according to the West Des Moines Water Works. That amounted to about 6% of all the water used in the district, which also supplies drinking water to the city’s residents.

Advertisement 7
Story continues below
Article content

In 2022, a document from the West Des Moines Water Works said it and the city government “will only consider future data center projects” from Microsoft if those projects can “demonstrate and implement technology to significantly reduce peak water usage from the current levels” to preserve the water supply for residential and other commercial needs.

Microsoft said Thursday it is working directly with the water works to address its feedback. In a written statement, the water works said the company has been a good partner and has been working with local officials to reduce its water footprint while still meeting its needs.

_-

O’Brien reported from Providence, Rhode Island.

__

The Associated Press and OpenAI have a licensing agreement that allows for part of AP’s text archives to be used to train the tech company’s large language model. AP receives an undisclosed fee for use of its content.

Article content
Comments

Postmedia is committed to maintaining a lively but civil forum for discussion and encourage all readers to share their views on our articles. Comments may take up to an hour for moderation before appearing on the site. We ask you to keep your comments relevant and respectful. We have enabled email notifications—you will now receive an email if you receive a reply to your comment, there is an update to a comment thread you follow or if a user you follow comments. Visit our Community Guidelines for more information and details on how to adjust your email settings.

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