GDPR

How to reap the benefits of your organisation’s dark data

Despite the one-year anniversary of the General Data Protection Regulation (GDPR) this month, UK businesses continue to fall woefully short of realising the full potential of their data. In today’s digital world, every transaction is logged to give businesses endless amounts of functional data, which can be used to understand everything from customer preferences, to purchasing…


Despite the one-year anniversary of the General Data Protection Regulation (GDPR) this month, UK businesses continue to fall woefully short of realising the full potential of their data. 

In today’s digital world, every transaction is logged to give businesses endless amounts of functional data, which can be used to understand everything from customer preferences, to purchasing trends, and sector challenges. However, 63% of UK organisations admit more than half of their data is ‘dark’ – they either don’t know it exists or how to find, prepare, analyse, or use it. 

Aside from the obvious GDPR challenges, these organisations are sacrificing a major competitive advantage as industries invest more into data-driven business outcomes. So, how can companies unlock their untapped dark data to drive business performance? 

  • Why even small businesses need big data
  • Do you speak data? Retailers and the data literacy opportunity
  • How to build a data-driven remote team

Transforming your business

Splunk’s recent ‘State of Dark Data’ report highlights the importance of acquiring data skills in an organisation – 70% of UK business leaders think this will be a critical component of future jobs. As we transition to become more data-driven, businesses need to start understanding what skills are relevant to the future of their organisation and adapt their recruitment strategies to make the most of their data assets.

There is undoubtedly a need for a more data literate workforce. In order to harness the full potential of data, investment in both new talent and training is essential. When recruiting for staff, businesses need to ensure that data skills are engrained in day-to-day

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GDPR

Privacy watchdog accused of dragging feet over Facebook inquiry

The Irish Data Protection Commission has come under fire over the slow pace of issuing any significant fines against Facebook and its properties, WhatsApp and Instagram, over serious privacy violations.The criticism comes from noyb, a European non-profit cybersecurity enforcement platform, which has posted an open letter criticising the slow pace of the Irish authority.The news…

The Irish Data Protection Commission has come under fire over the slow pace of issuing any significant fines against Facebook and its properties, WhatsApp and Instagram, over serious privacy violations.

The criticism comes from noyb, a European non-profit cybersecurity enforcement platform, which has posted an open letter criticising the slow pace of the Irish authority.

The news coincides with the two-year anniversary of the new General Data Protection Regulation (GDPR) being enacted by the EU. This empowered the European Commission to lev

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GDPR

Grandma ordered to delete Facebook photos of grandkids or face fine

Getting mad at your parents for posting photos of your kids seems reasonable. But not many people sue their mom and dad over it.  A woman in the Netherlands did just that and won thanks to the GDPR, the EU’s robust data privacy laws. A court in the Netherlands earlier this month in favor of…

Getting mad at your parents for posting photos of your kids seems reasonable. But not many people sue their mom and dad over it. 

A woman in the Netherlands did just that and won thanks to the GDPR, the EU’s robust data privacy laws.

A court in the Netherlands earlier this month in favor of a woman who was trying to get her mother to remove photos of her children from Facebook and Pinterest. 

For every day the grandmother didn’t remove the photos after the decision, the ruling stated she would be

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GDPR

Building transparency and customer confidence in AI

Are our bank accounts secure? Are our homes secure? Are our phone systems secure? These are all questions we ask ourselves on a daily basis and despite much wariness around the safety of technology, when we are in need of help about a delivery or service, we, without much question, hand over personal details to…

Are our bank accounts secure? Are our homes secure? Are our phone systems secure? These are all questions we ask ourselves on a daily basis and despite much wariness around the safety of technology, when we are in need of help about a delivery or service, we, without much question, hand over personal details to chatbots.

About the author

Ryan Lester, Senior Director, Customer Experience Technologies at LogMeIn.

Chatbots have been designed to make our lives a little easier, with simple verification questions they can answer common customer service inquiries without the need to sit on hold waiting for an agent. But with the rise of GDPR, it is important for organisations to communicate to customers how the data that we provide Artificial Intelligence (AI) driven chatbots is being used and stored. In this new era of chatbot technology and data regulations, businesses need to put themselves under the same scrutiny that customer and regulators will.

Transparency establishes trust

As businesses continue to discover new uses for AI-based technology the topic of ethics and transparency is becoming increasingly popular. Most organisations are using this technology to improve the user experience but for every ten examples of tech for good, there will always be someone looking to exploit the technology.

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GDPR

InCountry cashes in on growing demand for data residency services in Middle East

To cash in on the growing demand to address data sovereignty issues in the Middle East, San Francisco-based tech startup – InCountry – has opened its Middle East headquarters at Abu Dhabi’s Hub71.Samer Kamal, Vice-President of Product at InCountry, told TechRadar Middle East that data protection and data privacy have been hot topics globally for…

To cash in on the growing demand to address data sovereignty issues in the Middle East, San Francisco-based tech startup – InCountry – has opened its Middle East headquarters at Abu Dhabi’s Hub71.

Samer Kamal, Vice-President of Product at InCountry, told TechRadar Middle East that data protection and data privacy have been hot topics globally for enterprises as well as consumers.

The introduction of GDPR in 2018 has had a significant impact on personal data protection and the demand for privacy expertise exploded after that.

The rise of data breaches has forced many cloud providers to have data centres in each country to comply with data residency laws. 

More than 80 countries have now adopted comprehensive data protection laws.

 “Enterprises are expanding and going to more than one country and we help them comply with data residency regulations, especially in emerging countries. We have a data residency-as-a-service platform that securely stores and proc

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